Frequently Asked Questions

Discover everything you need to know before your stay. Check out Coral Beach Resort & Suites’ most frequently asked questions like pool hours, check-in times and more. If you have any further questions, feel free to contact us


Coral Beach Resort & Suites

FAQs

Do you offer any discounted attraction or amusement tickets?

We do sell discounted attraction tickets that can be added on to your stay. For a full list of what is available and to purchase, please click here.

Is the waterpark included with my stay? What are the pool hours?

The waterpark and all of our 9 pool features are included with your stay when you book directly with the hotel. Our pools are open daily from 9:00 am until 11:00 pm. The indoor pools are open all year! The outdoor pools close from October 31st through March 2nd.

What do your rooms have in them? What do the kitchens have in them?

Each room has free wireless internet, cable TV, a coffee maker, a safe for your valuables, an iron and ironing board, a microwave and more. Rooms that have kitchens include your basic pots, pans, dishes, and glasses. For a full listing of what each room contains please click here and then choose the room type you are interested in.

Do you have any type of special for repeat guests?

For more information on specials for repeat guests be sure to sign up for our newsletter. We periodically send out special offers available only for our valued guests. 

Does Coral Beach offer discounts or have specials of any kind?

We have one of the premier discounts in the area that we call our Early Booking Discount. All guests who book directly with us or on our website are automatically given this discount, and the earlier you book, the more you save, up to 35%! For more details about other specials, please click here.

So you have several water features, what other amenities do you have?

Guests of the Coral Beach Resort have access to our guest laundry facilities, our business center, and our onsite fitness room. We also have an on-site convenience store where you can buy items you may have forgotten to pack, items to enjoy while you are here, or gifts to take home! Visit our full amenities page for details. 

Are fireworks allowed at Coral Beach? Are they allowed on the beach itself?

By law, fireworks are prohibited within the city limits of Myrtle Beach. So, this would include our hotel grounds and the beach itself. However, in season and especially during holidays, there are a number of professional produced firework shows within 5 miles of the resort.

What do I need to bring with me to check-in?

For the most efficient check-in possible, when you arrive and go to the front desk to check-in, please bring your vehicle tag number, driver’s license or valid ID, and form of payment for your balance. If paying your balance in cash, you will also need a credit or debit card to put on file for incidentals.

Can I request a specific room?

We have  seven different types of rooms and for some of the room types we only have one per floor. While every effort is made by our staff to accommodate requests for specific room locations, this is not always possible, and specific room assignments cannot be guaranteed. Visit our rooms page for more information on specific room types and layouts.

Do you have connecting rooms?

Unfortunately, we do not have any rooms that connect to one another from inside the rooms. Visit our rooms page for more information on room types and layouts. 

Are cribs available? Do you charge for them?

We offer Pack ‘n Play playards on a first come first served basis. There is no charge for them. Please inquire about availability upon check-in.

Are rollaway beds available? Do you charge for them?

Rollaways are available on a first come first served basis. We charge $20 per night plus tax for them. Please inquire about availability upon check-in.

How close is Coral Beach to area shopping, dining, and attractions?

Our convenient Ocean Boulevard location puts our guests within minutes of all the things to see and do in Myrtle Beach. We are just over a mile south of where the Myrtle Beach Boardwalk begins. The closest pier is the 2nd Avenue Pier which is under a mile north of our property. We are just a few blocks south of the Family Kingdom Amusement and Waterpark. Favorite shopping and dining destinations such as the Market Common, Broadway at the Beach, and Coastal Grand Mall are all within 5 miles of the property.

Do you charge extra for children or adults?

Our rates are based on 2 adults. For each adult over 2 in a room, an extra person fee of $10 per night plus tax is added to your total. We do not charge extra for children. Adults are considered anyone over the age of 16.

Are your pools heated?

Our indoor pool is heated to 85-86 degrees all year.  The indoor hot tubs are heated to 100 degrees all year.  Our outdoor water facilities are heated to 80-83 degrees from March 2nd – October 31st.  

How many water amenities do you have?

Our resort water features include:

  • Oceanfront pool 
  • Two kiddie pools
  • Oceanfront lazy river
  • Children’s water park
  • Outdoor spa Jacuzzi
  • Indoor pool complex
  • Two indoor Jacuzzis
  • Indoor Roman spa

Visit our pools page for more information. 

How far are you from the airport and do you have a shuttle?

We are about 2.5 miles from Myrtle Beach International Airport. Unfortunately, we do not have an airport shuttle but there are many taxi services that run in the area. Any of our guest services agents can assist you with hailing a taxi during your stay.

Do you have a restaurant on site? Is breakfast included with my stay?

Our Sea Level Restaurant offers traditional hot breakfast items daily. The Coral Bean Cafe’ proudly serves Starbucks® coffee products and convenient to-go items. For creative cocktails and a light grill menu visit us at the Splash Oceanfront Pool Bar & enjoy Resort Dining in season. Finally, the Oceans 6 Bar & Lounge offers a full bar and food menu in during the afternoon and evening. No meals are included with your stay, but vouchers can be purchased in advance at a discounted price. Visit our full dining page for more information. 

Do you have Wi-Fi or a Business Center?

Yes! We have wireless internet access available to our guests. You will be provided a username and password upon check-in. We also have a business center open from 7am-11pm daily with two computers and printers for our guests to use.

Do you require a deposit to make a reservation?

Yes, we require a one night deposit at the time of booking. The balance for your stay is due at check-in. Cash, money orders, or credit cards are accepted at check-in. If you wish to pay off your stay in advance, personal checks can be mailed but must be received 30 days prior to your arrival date.

What if there is a hurricane?

Each storm is normally handled individually. If the local, state, or federal government issues a mandatory evacuation, the resort will issue a full refund of your deposit.

What is your cancellation policy?

Should a reservation be cancelled, the deposit is refundable if notice is received at least 8 days prior to the scheduled arrival date and cancellation number is obtained. Reservations cancelled 7 days or less prior to arrival date will forfeit the one-night deposit paid per room. Golf and group cancellation policies may vary. Please allow 4-6 weeks for cancellation refunds. Vacation Assurance can be added to any reservation for $29.95 plus tax. This protection plan will refund your deposit if you need to cancel up until 4pm the day before your arrival. If you must cancel after 4pm the day before your arrival, you would forfeit your deposit whether you have the plan or not. Vacation Assurance must be added within 24 hours of booking and is non-refundable.

Do you rent to students?

Coral Beach is a family resort catering to families and couples. Room reservations are accepted from guests 21 years of age or older. Our hotel policy requires any guest under the age of 21 to be accompanied by their parent(s) staying in the room with them.

Parking is scarce in Myrtle Beach, what is your parking situation?

There are three levels of convenient, free, on-site guest parking. We do have unloading parking and check-in parking by the lobby, along with a number of parking spaces on the Lobby Level parking lot, In addition, there is a two-level parking garage on site on the ground floor of the building with direct access to the resort’s elevators.  We are fortunate to be able to allow each room reserved with us one parking spot at no charge. Unfortunately, due to space constraints we are not able to offer extra passes above the one per room. Sorry, trailers, golf carts and mopeds are not permitted on property. Limited spaces for vehicles over 6’6″. Due to parking garage height restrictions we do not recommend roof top vehicle carriers.

Do you provide beach chairs and towels?

In Myrtle Beach, the city rents beach chairs and umbrellas out. You can get pricing and items from the nearest lifeguard stand. We do provide our guests with pool towels, but not beach towels.

What is your smoking policy?

Coral Beach is committed to providing our guests and associates with a smoke free environment. We are proud to be a smoke free facility effective February 1, 2014. This policy mirrors the industry’s largest hotel chains. The initiative includes guest rooms, balconies, public areas, commercial spaces, and associate work areas. The majority of our guests favor a non-smoking hotel environment. The only way to provide this experience is to not allow smoking within the building. We do provide designated smoking areas outside the building to accommodate the needs of our guests that do smoke. All associates have been trained to respond to potential violations of this policy. For example, housekeepers are trained to observe signs of smoking in the hotel. There is a $350 fee for guests who do not comply. This fee is used to cover the extensive cost of restoring the room to a smoke free condition.

Do you allow pets?

Sorry, no pets are allowed at the Coral Beach Resort. The only exception is for service animals, as defined by the American Disabilities Act (ADA), who are trained to provide assistance to guests with disabilities.

Can I get a late check-out?

Based on availability, we will make every attempt to accommodate late departures. Reserving your room for an additional night will guarantee access past scheduled check-out time. Unfortunately, we are unable to confirm late check-out requests until the morning of departure.

Can I check in earlier?

Requests for early check-in before 4:00pm will be handled based on hotel availability. If you plan to arrive earlier, you can pre-check-in, and we suggest that you pack beach wear in your carry on so you may enjoy our pools or the beach as soon as you arrive until your room is ready. If you are planning to arrive very early in the day, we recommend reserving your room for the night prior to guarantee immediate access.

What are the Check-In and Check-Out Times?

Our check-in time is 4:00pm. Our check-out time is 11:00am

Testimonials

What Our Guests Are Saying

Rebecca A.

We came to this resort 5 years ago on a whim and it was just as amazing as the reviews made it sound. Let me tell you, this is such a great family-friendly resort. The bowling, ice cream shop, DJ & Karaoke, the oceanfront location and all the pools. You’ll never be bored here – there is always something to do. This is our home away from home.

Alicia D.

This place was wonderful. Clean and all around luxurious. Loved the Sea Level Restaurant for breakfast, the heated indoor pool was wonderful and the bowling alley was so much fun! We will be back for sure!

Subrina W.

Fun, family-friendly resort. Great amenities – especially during the off season!